1	Clinical Solutions for Providers—Leveraging Innovative Hub & Physician Technologies for Improved Care Coordination
2	Session Objectives Introduce Physician Infrastructure Reach Technology Physician Feedback Discuss Implications and Opportunities for Innovation in Disease Management
3	Quest Diagnostics Introduction Nation’s leading provider of routine & specialty diagnostic testing Service approximately 50% of physicians and hospitals in the United States Over 38,000 employees Over 4,000 proprietary courier vehicles and 19 planes providing logistic support Largest laboratory network of 33 full service, 160 “rapid response”/ STAT laboratories Two bi-costal, esoteric testing laboratories Over 2,100 owned Patient Service Centers Member of DMAA since 2005
4	MedPlus Introduction Healthcare information technology subsidiary of Quest Diagnostics Headquarter in Cincinnati, OH 350+ employees Leading developer and integrator of health information technology Healthcare institutions, physicians and health plans use our solutions to improve efficiency and deliver better patient care
5	Care360 Physician Portal and Hub Care360 Physician Portal Feature-rich portal that supports real-time point of care clinical decision management while enhancing office workflow and patient care Integrated labs and meds, physician messaging and clinical decision management Affordable, modular system that is easy to implement Care360 Hub Enables data exchange and aggregation of clinical data from multiple sources including sophisticated matching algorithms (MPI) Enables sharing of critical patient data between providers, health plans and disease management companies for patient care
6	Care360^TM Care360 creates a nationwide network of patient-centric clinical information technology solutions that securely collect, store, manage and integrate clinical information within an organization, practice, or community. These solutions offer providers and other stakeholders a proven transaction infrastructure that delivers patient-centric data from diverse sources. The result: an integrated, meaningful view of a patient’s health.
7	The Care360 Provider Network is Rapidly Growing
8	Integrated Management of Labs and Meds: Critical To Improved Quality and Lower Cost " ... critical clinical information, including lab results and medications, is missing 13.6% of the time during primary care visits and can adversely affect patient care 44% of the time.“ (JAMA, 2005) “49.6% of all prescriptions that should have been accompanied by a lab test at the onset of a prescription were not” (Harvard Medical School, 2005) “Explaining lab results to a patient increases patient compliance on meds by over 40%” (Harvard Medical School, 2005)
9	The Care360 Product Suite Allows Effective Integration and Sharing of Information Across the Health Care Delivery Network
10	The Care360 Hub Offering
11	How Do You Engage Physicians?
12	What if you Leverage What’s Already in their Office?
13	Opportunities for the Disease Management Industry Broader consolidation and access to patient laboratory data Improved care coordination between physicians – without EMR constraints Increasing avenues for data sharing with patients Improved and more effective coordination between disease managers and physician managers
14	Questions