Track 2: Building a Culture of Health
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Successful health promotion in the workplace can require a cultural shift, one in which healthful lifestyle choices become as much a part of the organizational fabric as other fundamental values. In this track, learn how market leaders make disease prevention and management an integral part of their corporate culture.
The Evolution of a Wellness CultureTuesday, Sept. 9, 9 - 10 a.m.
City County Insurance Services, a service program of the League of Oregon Cities and Association of Oregon Counties, built its benefits program on a holistic approach and commitment to achieve a culture of wellness. Continual program investments, incentives, communication and enhanced design over four years led to the first-ever negative 7 percent in plan net claims paid from 2005 to 2006 and reduced premiums for employees; independent evaluations show improved health outcomes for participants. This health plan will discuss how it overcame financial and geographic challenges to implement a predictive modeling and health coaching system that works. Learn how to set up an independent outcomes analysis to measure success, effectively use incentive and communications strategies and find the right employees for help and coaching.
Lynn McNamara, MPA, is deputy director at City County Insurance Services. Her role includes strategic oversight of the benefits program, as well as management of the organization's risk management services, information technology, human resources and administrative functions.
Julie A. Meek, DNS, currently a consultant with CareGuide, was the founder and former CEO of The Haelan Group, now a division of CareGuide. Dr. Meek completed her doctoral work, with highest distinction, in the areas of behavioral science and health management at Indiana University and currently serves on DMAA's Employer Council and Quality and Research Committee.
Creating a Culture of Health-Information and ActionTuesday, Sept. 9, 10:15 - 11:45 a.m.
CASE STUDY SPOTLIGHTS
CASE STUDY SPOTLIGHTS
WaMu actively promotes a culture of health at the workplace through a strategic plan focused on employee engagement and shared responsibility. Two innovative programs have been launched to support this plan. Onsite health kiosks provide daily opportunities for employees to monitor their health and serve as an early identification and referral source into wellness and disease management programs. In addition, the WaMu team has designed a wellness incentive program that rewards informed consumer and lifestyle behaviors. Learn how to foster collaboration to encourage healthy behavior among key stakeholders—vendors, health plans and employees—to deliver an integrated consumer engagement and wellness incentive strategy. Understand how work site biometric monitoring can be a source for early identification of health issues and referrals to disease management and health advocacy programs. Hear how to effectively brand, market and communicate a health and lifestyle management program, including work site health kiosks that will lead to consumer engagement and adoption of a culture of health.
Marilyn A. Guthrie, is assistant vice president of health promotion at Washington Mutual. She is a recognized expert and speaker on health promotion. She has presented at numerous conferences and published chapters on health promotion in two books.
Harlan Levine, MD, is chief medical officer of OptumHealth. He is the lead clinician driving OptumHealth Care Solution's goal to improve health care quality and affordability. Board certified in internal medicine, Dr. Levine serves on the board of directors for DMAA and co-chairs America's Health Insurance Plan's Cardiometabolic Risk Factor Reduction Initiative.
Sue Lewis, MEd, is the senior vice president of health and productivity solutions for IncentOne. She has more than 18 years of health care industry experience. Previously, she was vice president of strategic business development for OptumHealth, specializing in partnership, acquisition, product development and sales management. Ms. Lewis is a board member for the Health Enhancement Research Organization.
Uniting Health Analytics with Six Sigma Methodology to Drive Health and Lower CostsTuesday, Sept. 9, 1:45 - 2:45 p.m.
Six Sigma has long been valued within manufacturing organizations for its ability to improve product and service quality. Now Six Sigma has moved to the next level—its principles and methodology can be applied to the design, implementation, delivery and measurement of comprehensive health management programs. By operating its health care strategy in the same manner it approaches its manufacturing processes, one organization has effectively executed a complex, incentive-driven health management program with impressive results, including a 23 percent decrease in risk for excessive utilization and a 5 percent decrease in medication compliance risk and after only nine months. This session offers guidance and recommendations for successfully applying Six Sigma principles to the execution onsite clinics, wellness programs, and disease, case and utilization management programs.
Jim Dolstad ASA, MAAA, is chief actuary and vice president of integrated health metrics for SHPS Inc. He works with employers to offer insight on the retrospective and prospective performance of their health management programs. A member of the American Academy of Actuaries, Mr. Dolstad is a graduate of the University of Puget Sound.
Martha Whiteman is manager of benefit programs for Cummins Inc., a global power leader with more than 30,000 employees worldwide. She is responsible for managing the company's U.S. care management initiatives. A graduate of Hope College, she has more than 20 years experience implementing managed care programs.
A Cultural Perspective-Comparing and Contrasting Health Management Program in the United States and Puerto RicoWednesday, Sept. 10, 8:30 - 9:30 a.m.
Many global employers are considering expanding their health management programs outside of the continental United States and trying to understand the impact of cultural differences. Pfizer has developed and launched health management programs for employees and their families in both the United States and Puerto Rico. With takeaways from the U.S. implementation and outcomes from local focus groups, Pfizer modified the health risk and disease management coaching programs from an operational and, more significantly, a cultural perspective for its primarily manufacturing employee base in Puerto Rico. Here about the decision making process, cultural differences and key insights from implementing a full spectrum of health management programs in Puerto Rico.
Jody Amodeo is the director and team lead for Healthy Pfizer United States, Pfizer Inc. She has more than 20 years experience in the health care marketplace. At Healthy Pfizer, she is responsible for local and national health programming designed to promote a culture of health, improve health outcomes and manage health costs.
Janet C. Rodriguez, MPA, is the senior manager for Healthy Pfizer Puerto Rico, Pfizer Inc. She has 14 years of experience at Pfizer in sales and managed markets and has won numerous awards in these areas. She has a bachelor's of science from Pace University and a master's in public administration from Bernard Baruch College.
Trane Case Study: Leadership's Role in Creating a Culture of Health in the WorkplaceWednesday, Sept. 10, 9:45 - 10:45 a.m.
Leaders play an important role in driving any company initiative, but when it comes to employee health, their role is critical. Trane, a world leader in air conditioning systems, services and solutions, launched its health, wellness and productivity program to employees and family members in 2004. Hear how the company successfully leveraged leaders throughout the organization to develop and evolve a health and wellness culture strategy that delivers business results. Trane will share real life examples of how the leaders were initially engaged around the business opportunity as well as their own personal health opportunities and the processes put in place to create financial incentives to gain leadership buy in. Learn about overall program participation, clinical and financial results and lessons learned.
Heidi A. Lattig, CPA, is the director of health and productivity programs for Trane, formerly known as American Standard Companies. She provides leadership for the development, delivery and evolution of the organization's health, productivity and wellness culture strategy for their 29,000 global employees and family members. She has focused on designing/delivering programs to employees/dependents throughout her career.